FAQ

  • Is there a membership fee?

    All students pay an Annual Membership fee of $30 (max $60 per family).

  • How do payments work? Payments are made monthly via autopay on the 24th of the prior month or by cash/check by 23rd. Being a year-round program, we have crafted our schedule so that each class receives 48 weeks of classes in the calendar year. Most months you will receive 4 classes, while some you may get 3 or 5 however tuition will stay the same.
  • How do I register? To register, go to the Classes tab and choose which class grouping. Then you will find all of our class offerings and if it is available to register or if there is a waitlist. Once you fill out the form and submit, you will receive an email from us with more information. All classes above the Beginner level require a coach evaluation. When you register, you are registering to start now and cannot register for a future start date.
  • When I register, when will my child start? Once you register and receive the Welcome email from us, your child will start immediately! We are a year-round program with monthly tuition so there are no specific start or stop times. There will likely be small adjustments, such as start times and class offerings when transferring between school year and summer schedules.
  • How often does my child come to gymnastics? When registering, you are signing your child up for that specific timeslot. They will come to the same class day and time every week. Each class is 55 minutes unless otherwise noted on our schedule.
  • Is there a discount if I have multiple children in classes? You will receive 10% off the 2nd child and/or a 2nd class, and each class after that!
  • What if my child misses a class? If your child is going to be absent, we ask that you log into the Parent Portal and mark them as absent as soon as you’re able. We allow one makeup class per month as a courtesy WHEN AVAILABLE. Makeups must be scheduled through the Parent Portal prior to class. Missed make-up classes will not be rescheduled. A 24 hour notice is required to cancel a scheduled make-up. Make-ups expire 45 days after the missed class and must be completed while actively enrolled. There are no refunds for missed classes.
  • How do we change class times? To change classes, all you need to do is log into the Parent Portal and find a new class time/day that works for your schedule. Before finalizing the enrollment you will just leave a note that you are switching days and we will take care of the rest after it is finalized!
  • What happens if my child no longer wants to do gymnastics? Our cancellation policy requires an EMAIL notice by the 20th of the prior month to premiergymwest@gmail.com. You will receive an email in return detailing the date of your last class. You will finish out the current month of classes and will not be charged on the 24th for the upcoming month. There are no cancellation fees and your registration fee remains valid if you choose to return. We do not accept any drops/cancellations in person or over the phone, all must be done through email.

IMPORTANT INFORMATION

GYM BREAKS: These breaks are built into our year-round schedule and do not require make-ups.

Halloween: Oct 31 Thanksgiving: Nov 22-25 Winter Break: Dec 24-Jan 1 Spring Break: Mar 25-31 Summer Break 2024: Jul 1-7

GYM CLOSURES: You will receive a make-up for these dates. Please schedule thru the Parent Portal.

Labor Day: Sep 4 Competition Closure: Nov 5 Winter Break: Dec 23 Competition Closure: Feb 24-25 Memorial Day: May 27

PRICING: Prices per class are listed on our schedule and are subject to change.

Have any more questions? Shoot us an email! premiergymwest@gmail.com